No!  all you need is an email address. But we recommend that you register for an account to make it easier for you to shop by adding multiple items and tracking order, and keeping records of all the items that you have ordered from Jomork which also qualifies you for a discount in future as a member customer, but you can also place and track orders as a guest and sign up at a time that suits you. 

Go to login page and simply click on forgot my password, then enter the email address used when creating the Jomork account and a recovery password link will be sent to that email address, click on the link to reset your password.

We have a size / colors chart on each product item page description, that gives you the size measurement that you are looking for.

We accept refund if you return the item unworn, undamaged, the same day that you received it and arrive to us not more than 14 days from the day/date you received and return the item. Please find out more in our Return & Refunds Policy.

Please immediately contact us at our customer care service center or urgently email us for an item exchange directly to: support@jomork.com) and an urgent reply will be responded to your email for an exchange of the item.

After you have contacted us for an exchange, a return label address form will be email to you, to return the item for an exchange.

Yes, we ship internationally worldwide.

We are not responsible for any packages returned to us as unclaimed or undeliverable because of incorrect address all called by customer mistake. package unclaimed returning shipping cost fee are covered by the customer.

In rare case, you receive a product that is different or different size from what you ordered JOMORK will be responsible for the return shipping fee and exchange for the product to your real order. Note that Product must be return unworn & unused condition with the tag’s original package box including the shipping E-commerce box for an exchange.

Please email us at support@jomork.com with your order number and the reason for your return.

A return shipping address label will be provided to you via email which you will print out and stick on the E-commerce box then ship back to us and immediately provide us the tracking number by replying the email of the return shipping address label that you received.

For More Information or Assistance Please Contact our 24/7 Customer Service Help Center at:   support@jomork.com